Privacy Policy: Novano Building Products

1. An Overview of Data Protection

General Information

The following information provides an easy-to-navigate overview of what happens with your personal data when you visit novanobuildingproducts.com. “Personal data” comprises all data that can be used to personally identify you.

Data Recording on This Website

Who is the “controller” for data recording? The data on this website is processed by the website operator. Contact information is available in the section “Information about the responsible party” below.

How do we record your data?

  • Data you share: This includes information you enter into our contact form or during the checkout process.
  • Automated data: Our IT systems automatically record technical data (e.g., web browser, operating system, time of access) via cookies and log files to ensure the website runs smoothly.

What rights do you have? You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time for free. You also have the right to demand that your data be rectified or deleted.

2. Hosting

We host our website content with the following provider: IONOS SE Elgendorfer Str. 57, 56410 Montabaur, Germany. Whenever you visit our website, IONOS records various logfiles including your IP addresses. We use IONOS based on Art. 6(1)(f) GDPR to ensure a dependable and secure website presentation.

3. Mandatory Information and Controller Details

Information about the Responsible Party (Controller)

The data processing controller for this website is:

Michael Sloup Novano Building Products 4035 Cheyenne Ct. Chino, CA 91710 United States

Phone: +1 909-590-0121 Email: [email protected]

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content (such as orders or inquiries), this site uses SSL or TLS encryption. You can recognize this by the “https://” and the lock icon in your browser address bar.

4. Recording of Data & Cookies

Cookies

Our website uses “cookies”—small text files that do not damage your device.

  • Session Cookies: Deleted automatically after your visit.
  • Permanent Cookies: Remain until you delete them or they expire. We use cookies to enable specific functions (like shopping carts) and to analyze user patterns. You can adjust your browser settings to refuse cookies, though some website features may be limited.

Real Cookie Banner

We use the Real Cookie Banner technology (devowl.io GmbH) to manage and document your consent for cookie storage. This tool is installed locally on our servers to ensure no data is shared with the provider unnecessarily.

5. Analysis and Advertising

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Ireland Limited. It allows us to analyze visitor behavior (pages accessed, time spent, operating system).

  • Consent: Processing occurs only with your express consent (Art. 6(1)(a) GDPR).
  • Opt-out: You can prevent data collection by installing the Google Opt-out Plugin.

6. Newsletter & Communication

Mailchimp

If you subscribe to our newsletter, we use Mailchimp (Rocket Science Group LLC, USA) to organize and analyze our mailings.

  • Analytics: Mailchimp allows us to see if an email was opened and which links were clicked.
  • Revocation: You may unsubscribe at any time using the link found at the bottom of every newsletter.

7. eCommerce and Payment Providers

Processing of Customer and Contract Data

We collect and process personal data to the extent necessary to fulfill our contractual obligations.

  • Data Types: Name, address, payment information, and contact details.
  • Legal Basis: Art. 6(1)(b) GDPR (Performance of a contract).
  • Storage: Data is deleted once the order is complete or the business relationship ends, subject to statutory tax and commercial retention periods.

8. Your Rights (GDPR Compliance)

If you are visiting from the EU or UK, you have extensive rights under the GDPR, including:

  • Right to Object: You can object to data processing based on “legitimate interests.”
  • Data Portability: You can request your data in a machine-readable format.
  • Right to Complain: You may lodge a complaint with a data protection supervisory authority.